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The Container Store

Engaged Employer

The Container Store reviews

3.2

42% would recommend to a friend

(1,962 total reviews)

Joel Bines

40% approve of CEO

32% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Feb 25, 2015

Too much focus on signing customers' up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful colleagues Ability to make your own decisions Good products to sell Good 401K plan even for part-timers (after 1 year) Flexible schedule

Cons

Since going public, too much focus on signing customers up for the perks program. Not really explaining WHY so much pressure to sign people up. Sometimes someone wants to just buy a container and leave. This affects your sign-up stats for the day, which are posted for all to see.

5.0
Feb 24, 2015
Recommend
CEO approval
Business Outlook

Pros

The Container Store is a fun, high-energy work environment. Guided by our Foundation Principles, we make this company an amazing place to work. You are given extensive training and compensated generously, making doing a great job easy. You are trusted to use your intuition and training to make decisions on your own, something that I really appreciate. The employee discount is outstanding, 40% off general merchandise and 50% off elfa! Overall, The Container Store has created a work environment that makes me EXCITED to go to work everyday.

Cons

Selling organizational products can be extremely difficult at times, especially when you have to explain to a customer how a product will help them and why they need it. Other retailers have it easier as they sell common items accepted as necessities. Also, because of the set up of stores, it is very hard to move from part-time to full-time. You can't just ask for more hours, being full-time is a big promotion.

3.0
Feb 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Culture is great and the brand is very well represented. Very female focused. Vast majority of staff is female. Decent pay with decent benefits Most days...it is a lot of fun!

Cons

There is a huge disconnect between the company vision on a C Staff level and the competency to execute that vision on a store level. There is very limited career growth opportunities. Very emotion focused. Everything is about feelings which often creates challenges in accountability, productivity and efficiency.

Viewing 1594 - 1596 of 1,962 Reviews

Glassdoor has 2,048 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.