employer cover photo
employer logo
employer logo

The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,960 total reviews)

Joel Bines

46% approve of CEO

33% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Feb 19, 2017

Untrue

Recommend
CEO approval
Business Outlook

Pros

When the company came to Wisconsin I was excited. I already had a full time job but wanted something a little extra. I interviewd and got hired. I was impressed with all the other stores who came and trained us as we were the class to open this new store. We learned so much from them. There was a mindset that we were all equal and we work together.

Cons

That mindset changed after our trainers were gone. When we opened we worked alot of hours. 30 to 32 as a part time. I was okay but it was a bit much. I loved the customers and helping them find solutions for there home. I loved designing, merchandising and most of all loved my co workers. The management however just worse and over there head. After a few months of being open the hours went from 30 to 20 to 10 to like none for some weeks. Moral went really low in this store. We would ask for more hours and ignored. We were told we could not swap shifts to get more hours. We were told that we could not update our schedule even if we had school or work. It finally took a schedule of only have 1 HR of work to say that's it. I loved this store and most of all I move my job. It sucked that they really just don't care about the good people they have or had.

3.0
Nov 7, 2016

Please go back to the way it was.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hourly wage isn't too bad. Work with great people. Super employee discount. Lots of training for both full and part time employees. Benefits for both full and part time employees.

Cons

The company really changed after they were bought. They really don't follow their "Foundation Principles" like they used to. Management doesn't listen to employees' concerns. They play favorites.

3.0
Jul 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay started at $10 an hour, which is great for retail. There is a big focus on employee satisfaction, which was great, and there is definitely a "team" culture. For the most part, the company runs like a well oiled machine.

Cons

The interview process is unreasonably selective, I mean applying, a group interview, a phone interview, then one in person. Come now. This is retail we're talking about. When I say way too corporate, I mean it. Every moment of your time is scheduled to the minute, and you're required to regularly spend anywhere from 15 min to an hour reading employee guides and handbooks (thank god it's paid), which frankly is ridiculous. You have to write your goals down everyday and report to your manager at the end of the shift to tell them if you made your goals or not. It is a very high pressure, strict environment. If retail is your full time career, maybe you'll like this, but it's a little intense for a part time job. Additionally, you are required to do either morning or evening truck (morning truck starts at 5 am and evening truck goes from 9:30-12:30 but often goes to 2 or 3 am) and let me tell you, it is hard work. Can't speak on morning trucks but evening trucks were grueling. You wear back braces and unload, slash, and stock thousands of boxes. Like everything else at the container store it runs like a well oiled machine, but if you're looking for something low maintenance with normal hours, it's probably not for you.

Viewing 148 - 150 of 1,960 Reviews

Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.