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The Container Store

Engaged Employer

The Container Store reviews

3.2

43% would recommend to a friend

(1,960 total reviews)

Joel Bines

46% approve of CEO

33% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,960 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

It’s a job, and pays you money.

Cons

It’s gone down hill. New CEO laying people off and just asking everyone else to do more work so he makes more in bonuses.

2.0
Nov 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Closing at 8 pm. Many of the customers are kind to employees. Pay isn’t bad

Cons

In the past, TCS was a great inspiring place to work. It felt like an extended family. It had some of the issues still seen: with the full timers, and occasional issues with upper management. But you could always talk to mgmt and you would feel valued, heard, and that you mattered. Since many changes have taken place it feels much more like a factory and far more about the nose to the grindstone precedence than about human beings. They still are for customer satisfaction, but it isn’t like before, it’s more like have to than want to by floor management. It stinks that things are a mess. We used to do front end straightening as a team now it is just left to the Night Shift prime timers after they finished cleaning up gross toilets and bathrooms and the break room. (Quite often these folks also just finished a full time job someplace else. ) It just seems like more support/nicer attitude could be given out by sales floor leader teams and maybe more from store management also. I get the emphasis on closet designers to a point, it’s one of the reasons the store exists, but prime timers who do not design are still worthy of fair treatment. Unfortunately, anyone who designs is automatically given praise 1000% higher just for existing than the “little prime timers” who are barely noticed or recognized unless they are favored by management and sales floor leaders. The whole spark that set us apart in the retail world is gone. Maybe it left with Kip? It saddens me and I miss the good old days.

3.0
Feb 18, 2021

They don't treat all employees equally

Recommend
CEO approval
Business Outlook

Pros

For the most part, very nice people to work with Good employee discount program

Cons

I've worked in stores in several states - no uniform 15 minute break during your shift "because we aren't required by law to provide it in this state" Same for overtime - if you work more than 8 hours, you receive overtime pay in some states, all others they don't pay "because we aren't required by law to in this state." This unequal treatment of employees is not fair and resented by many. Older employees have no chance of advancement because all full time jobs are labor intensive in terms of moving and lifting, so if you aren't able to do heavy work continuously, you aren't promoted. Your past management experiences or people skills do not seem to matter and are not considered for advancement. Wages are not keeping up with competition - Places like Walmart, Amazon and Target are all paying $15-$19 an hour to start, but our average part time employee is around $13 per hour! Company making record profits but wages and 402k contributions are frozen

Viewing 139 - 141 of 1,960 Reviews

Glassdoor has 2,047 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.