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The Container Store

Engaged Employer

The Container Store reviews

3.2

42% would recommend to a friend

(1,962 total reviews)

Joel Bines

40% approve of CEO

32% positive business outlook

The Container Store has an employee rating of 3.2 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Container Store employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jan 9, 2023

Exhausting and Frustrating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

awesome employee discount many good products for purchase staff is filled with amazing and hard workers

Cons

-company is very behind the times, particularly with technology. almost nothing works the way it's supposed to and technology is inherently flawed. technology is rolled out before it's ready -extremely insincere and deceptive atmosphere. we are constantly told how "great" TCS is to work for when almost all of my coworkers feels extremely under valued and taken advantage of. working conditions do not align with the "core principles" of the company and/or store. -management does not schedule breaks for shifts under 6 hours and has even denied me of my 15 minute break, which is against the law in my state. -poor communication from company and management. -company and my store does not listen to concerns and complaints from customers, until it's too late. -new policies and procedures that start are frequently not with the employees, or even the customers, best interest at heart. -1=3 (1 great employee equals 3 good employees) is just a way to say "we're going to work great employees as much as 3 good employees" which frequently leads to burnout and mistakes from employees constantly being overworked. -health insurance is not great. -dress code does not have the employees health and well-being in mind. we are required to wear black shorts and pants no matter the weather, and we go outside very often. wearing pants and a black shirt in 100°F weather is a recipe for heat stroke and heat exhaustion.

3.0
Jan 8, 2023
Recommend
CEO approval
Business Outlook

Pros

CEO has made a lot of positive changes to keep the company relevant to both loyal customers and attracting new customers. The company offers benefits to all employees. The product is great quality and their supply chain is better than Target and Walnut. They work hard to take care of employees

Cons

Retail is hard sacrificing nights weekends and holidays. Store employees are at risk to theft and drug compromised customers. Retail employees do not enjoy the same work hours or holidays as home office and not compensated for those sacrifices.

Viewing 448 - 450 of 1,962 Reviews

Glassdoor has 2,048 The Container Store reviews submitted anonymously by The Container Store employees. Read employee reviews and ratings on Glassdoor to decide if The Container Store is right for you.