Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has been stable over the past 12 months.

How satisfied are employees working at The Body Shop?

44% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (221) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 107 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 86 reviews)); "Free products and discounts on products" ((in 79 reviews)); "Staff are friendly and helpful" ((in 66 reviews)); "Good training and discount for employees" ((in 63 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 114 reviews)); "Low pay with long wait and many hoops to jump through to get a raise." ((in 99 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 86 reviews)); "long hours with unpaid overtime" ((in 50 reviews)); "I am tired of upper management changing every 1" ((in 41 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

The Body Shop reviews

3.5

44% would recommend to a friend

(1,935 total reviews)

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Jul 10, 2021

Best Student Job

Customer consultant

Recommend

CEO approval

Business Outlook

Pros

Best job I’ve had so far. Work is very team-focused and customer-oriented and the team is closely knit and very reliable, supportive, and positive. The Body Shop cares about its employees and it shows; during the lockdowns I was still paid even though I was only a student employee on a 10/15-hour/week basis, and management was very flexible in terms of days off and hours possible for me to do in accordance with my uni workload. Incredible experience and would love to work for The Body Shop again.

Cons

None from my perspective really

5.0

Jul 6, 2021

Very good

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Many freebies, great atmosphere, opportunity for a career development

Cons

The commute was really bad as I lived two hours away from the store

4.0

Jul 5, 2021

Great place to work

Part-time team lead

Recommend

CEO approval

Business Outlook

Pros

Great team and great employee discount

Cons

Not enough hours during not busy season

Viewing 526 - 528 of 1,935 Reviews

Jobs at The Body Shop

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Great place to work

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