Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has been stable over the past 12 months.

How satisfied are employees working at The Body Shop?

44% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (221) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 99 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 92 reviews)); "Free products and discounts on products" ((in 80 reviews)); "Staff were friendly and helpful" ((in 63 reviews)); "Great benefits and pay package" ((in 59 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 114 reviews)); "Low pay with long wait and many hoops to jump through to get a raise." ((in 102 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 85 reviews)); "Long hours Target based shshsn" ((in 45 reviews)); "I am tired of upper management changing every 1" ((in 39 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

The Body Shop reviews

3.5

44% would recommend to a friend

(1,933 total reviews)

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,933 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Aug 4, 2021

Good company that has great benefits

Store manager

Recommend

CEO approval

Business Outlook

Pros

50% discount 15 free products a year of your choosing Free new development products UK conferences paid for Good holiday entitlement

Cons

Work life balance can be work skewed Bonuses can be difficult to meet

5.0

Aug 1, 2021

Customer consultant

Consultant

Recommend

CEO approval

Business Outlook

Pros

Thought it was a good experience, friendly coworkers and great environment.anagement also helped to spread my hours around uni.

Cons

Was a bit unorganised at times and new rules come in a lot so it can be a bit confusing.

5.0

Jul 31, 2021

Very quite shop most of the time

Customer consultant

Recommend

CEO approval

Business Outlook

Pros

Good pay, friendly staff and management. Customers are also usually very nice. Perks are good free items and 50% staff discount

Cons

Not enough hours. Under staffed most of the time. A lot of event changes. Need to learn lots of information on the background of the products.

Viewing 505 - 507 of 1,933 Reviews

Jobs at The Body Shop

Auto Body Quality Control & Detailer

Automotive Body Repairer

The Body Shop

The Body Shop reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company that has great benefits

Customer consultant

Very quite shop most of the time

Jobs at The Body Shop

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