Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has been stable over the past 12 months.

How satisfied are employees working at The Body Shop?

44% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (221) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 99 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 92 reviews)); "Free products and discounts on products" ((in 80 reviews)); "Staff were friendly and helpful" ((in 63 reviews)); "Great benefits and pay package" ((in 59 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 114 reviews)); "Low pay with long wait and many hoops to jump through to get a raise." ((in 102 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 85 reviews)); "Long hours Target based shshsn" ((in 45 reviews)); "I am tired of upper management changing every 1" ((in 39 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

The Body Shop reviews

3.5

44% would recommend to a friend

(1,933 total reviews)

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,933 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Aug 17, 2021

Good! But poor management

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good Benefits Good Employee Discount Small Store Locations Competitive Pay

Cons

Poor communication from corporate Poor management Managers are able to bend the rules and policies to their benefit

5.0

Aug 16, 2021

Key Holder

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great team Organized Training Everyone is helpful Great values Beautiful products Fun environment Clean Fun

Cons

There is not much room to grow into a higher position. Other than that they are great

5.0

Aug 11, 2021

very calm atmosphere

Body shop manager

Recommend

CEO approval

Business Outlook

Pros

There products care about the environment Lots of sales so you can buy at the best time throughout the entire year

Cons

inventory was disorganized setting the planograms pictures were involved making it easier The hours were based off of mall hours so you open at 10 am on sundays

Viewing 499 - 501 of 1,933 Reviews

Jobs at The Body Shop

Auto Body Quality Control & Detailer

Automotive Body Repairer

The Body Shop

The Body Shop reviews

Company ratings over time

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Reviews by job title

Good! But poor management

Key Holder

very calm atmosphere

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