Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has been stable over the past 12 months.

How satisfied are employees working at The Body Shop?

44% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.0 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (221) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 101 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 85 reviews)); "Free products and discounts on products" ((in 78 reviews)); "Good training and discount for employees" ((in 67 reviews)); "Staff are friendly and helpful" ((in 63 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 116 reviews)); "Low pay with long wait and many hoops to jump through to get a raise." ((in 104 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 82 reviews)); "Long hours especially over Christmas" ((in 47 reviews)); "I am tired of upper management changing every 1" ((in 39 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

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The Body Shop

The Body Shop reviews

3.5

44% would recommend to a friend

(1,933 total reviews)

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,933 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Body Shop has an employee rating of 3.5 out of 5 stars, based on 1,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Dec 6, 2021

not bad tbh

Part time sales associate

Recommend

CEO approval

Business Outlook

Pros

great for part-time retail work, slow environment and accommodating management

Cons

boring, very slow at times, useless product knowledge

3.0

Dec 2, 2021

Great management start

Key holder

Recommend

CEO approval

Business Outlook

Pros

- Small team - Flexible Hours - Communicate with supervisors - Employee Discount

Cons

- Call-outs - Little to no directive - Company culture is mainly about business

2.0

Dec 1, 2021

Ethical & Sustainable Ethos does not replicate for Staff working Head Office

Senior buyer

Recommend

CEO approval

Business Outlook

Pros

Maintaining good relationship with Supply Chain on sustainability is commendable

Cons

Overload of work & minimum wage is not sustainable for mental health & well being

Viewing 433 - 435 of 1,933 Reviews

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