Compared to similar roles within the auto sector, the pay is on the low side
-Micromanagement of daily reports to direct managers, when they have the same access to the salesforce reports
-Test Drives with individuals who don't care about anybody on the road but themselves.
-The car is one of the safest vehicles ever built/created but you sometimes fear for you life when test drivers either freak out on the Auto Pilot, the aggressive speeding, and drivers who don't really know how to properly and use two feel to drive.
-Retail hours are horrible if you are in the retail channel. If you have a family with children, it's almost near impossible to have a constant schedule each week.
-Small office that hosts 10 people at any given time. Approx 100 sq/ft no windows, people eating over top of each other, and silly shenanigans that they young staff partake in.
-Very childish behavior from both staff and management. When you are trying to get people on the phone, you will notice that management will be playing childish games on their cell phones.
-Majority of the people including management don't drive a Tesla themselves. (Either they can't afford the car, or they are not sold on the product enough to drive & own one).
-Changing compensation plan 3 times in a 5 month period
-No real training with the actual system and process. You are thrown into the system and need to learn the process other wise you get talked down to and treated much like a second class citizen.
-Product knowledge changes daily
-Defending negative press news regarding a sensitive material around the Auto Pilot technology
-Very Cliquey environment. If you come from the outside without starting out either in Delivery, washing cars or Customer Service Expert you will have limited support for you to be successful.
-Leads from internet that are ready to buy are generally passed along to the top performers, leaving the bottom performers to fend for yourself.
-Working Holidays & long weekends missing time from family and other events or functions that you care about.
-No real team approach to want to help one another (back to cliquey). Very cut throat mentality and only care about themselves.
-Reps will snake deals right from you that you have spent hours with from other locations. (Very similar to working at a traditional dealership, and they go to your competitor but worst feeling because it's with the same DIRECT company.
-Working the floor to "FishBowl" for leads. Clearly there are times individuals are not in the market, can't afford the car, or are ready to have a potential test drive. Management doesn't care and wants more leads. Doesn't matter if they are garbage or Hot leads they just want another phone number or email to add their hundreds of thousands of contacts that they already have in their ever growing data base.
-Regional management lives in a Ivory tower and has never walked the talk. Some with huge egos that typically enjoy talking down to staff with nonsense stories that have no relation to the current role within Tesla.
-Unrealistic goals that are almost stretch goals and unattainable even for the top performers
-Malls are going to be distressed assets in the near future. The footprint of malls are shrinking with more and more stores closing, resulting in a fewer foot traffic.
-Being told that cold calls are not allowed, and only reaching out to those who have raised their hand for additional information.
-Marketing yourself through social media is very restricted and don't want images, or videos to be portrayed in the wrong light.
-Management across the board in multiple departments with no real life experiences
-No discount on the purchase of a their vehicles, only on lease programs which if you live in state that offers state incentives they would waive the sales tax which there is no savings.
-Dress code from HQ doesn't match to what is actually expected in each store.
-No 401k match
