TTEC reviews

3.3

54% would recommend to a friend

(11,430 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture Great management team

Cons

Pay was not high enough and sometimes the clients of the campaign tried to micromanage us and change metrics without even knowing the workflow.

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TTEC Response
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you had a positive experience with the culture and management team during your time with us. We also appreciate your honest comments regarding compensation and client communication, as feedback like this helps us better understand where improvements can be made to support our employees and strengthen collaboration across teams. We wish you all the best in your future endeavors.
3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good for freshers. Trainers are really professional and understanding

Cons

Micro-management is at it's peak. Office politics is very high

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TTEC Response
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear that you found the training experience supportive and that our trainers made a positive impact during your journey with us. We also appreciate your honest comments regarding micromanagement and workplace dynamics, as feedback like this helps us identify opportunities to improve the employee experience and foster a more collaborative and supportive environment. We wish you all the best in your future endeavors.
4.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative, Welcoming, Gaming perks, Friendly Coworkers, Responsive and Responsible HR team.

Cons

Interview process was a little slow, Needed many approvals even after selected.

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TTEC Response
3w
Thank you for sharing your feedback and for your time with TTEC. We’re happy to hear that you had a positive experience with the collaborative culture, supportive coworkers, and responsive HR team. It’s also great to know you enjoyed the welcoming environment and employee perks. We appreciate your feedback regarding the interview and approval process, as insights like these help us identify opportunities to improve efficiency and the overall candidate experience. We wish you continued success in your future endeavors.
Viewing 25 - 27 of 11,430 Reviews

Glassdoor has 13,228 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.