TTEC reviews

3.3

55% would recommend to a friend

(11,449 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Nov 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Night Shift Allowance. Overtime Benefits

Cons

No monthly roster schedule. Shift can change on weekly basis. One side cab facility. Worst and unhygienic cafeteria. Pressure to meet targets on daily basis and weekly basis. You will lose calm and peace of mind as work takes over rest of your life things.

4.0
Nov 26, 2025

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

Low salary and no personal life

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TTEC Response
6mo
Thank you for sharing your experience. We’re glad to hear you enjoyed working with your colleagues. We also appreciate your feedback regarding compensation and work-life balance — insights like these help us continue improving the employee experience. Wishing you all the best in your future endeavors.
2.0
Nov 26, 2025

Stressful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home early pay day

Cons

Rude customers back to back calls

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TTEC Response
6mo
Thank you for sharing your feedback. We’re glad you value the work-from-home option and early pay day. We also understand the challenges of handling back-to-back calls and difficult customer interactions — insights like these help us explore ways to better support our employees. Wishing you continued success in your role.
Viewing 244 - 246 of 11,449 Reviews

Glassdoor has 13,250 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.