TTEC reviews

3.3

55% would recommend to a friend

(11,447 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

It has a great environment and management, and you would truly enjoy working here.

Cons

None at all. I am satisfied.

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TTEC Response
5mo
Thank you for sharing your feedback and for being part of the TTEC team. We’re glad to hear you appreciate the work environment and management. We also value your advice on consistency — feedback like this helps us continue building a positive experience for our employees. Wishing you continued success in your role!
1.0
Dec 9, 2025

Horrible company

Recommend
CEO approval
Business Outlook

Pros

Pro: work from home nothing else

Cons

Management. Unfair metrics. No stability. Moved around constantly because people are always quitting.

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TTEC Response
5mo
Thank you for sharing your feedback and for your years of service with TTEC. We’re glad to hear you appreciated the work-from-home option. We also take your comments about management, metrics, stability, and team changes seriously — feedback like this helps us identify ways to improve the experience for our employees. We wish you all the best in your future endeavors.
5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Newbie friendly, very clean and neat looking

Cons

None at all, as in none

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TTEC Response
5mo
Thank you for sharing your feedback and for being part of the TTEC team. We’re glad to hear you find the environment newbie-friendly, clean, and well-organized. We appreciate your perspective and wish you continued success in your role!
Viewing 214 - 216 of 11,447 Reviews

Glassdoor has 13,247 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.