TTEC reviews

3.3

54% would recommend to a friend

(11,430 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Sep 9, 2010

Trying to improve

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, global exposure, fast way to build a resume

Cons

poor work life balance, mgmt is promoted on longevity with the company - not ability to lead and inspire others

avatar
TTEC Response
8y
Thank you for taking the time, we truly appreciate the feedback.
3.0
Aug 30, 2010
Recommend
CEO approval
Business Outlook

Pros

They tend to work people like crazy, but that is somewhat to be expected in such a competitive space. The pay was very good, as a result.

Cons

The communication system at the corporate office is very much like it is in the call centers... distant and protective. They do not give people confidence after layoffs elsewhere in the company.

1.0
Aug 26, 2010
Recommend
CEO approval
Business Outlook

Pros

It is possible to go pretty far in the company professionally. You have to ignore your personal life to do it though.

Cons

When you are an individual contributor and even front line management the pressure to perform is really high. Upper management treats you like dirt and that they are very superior to those below them. The benefits are expensive comparatively to other companies especially those with as many employees.

Viewing 11383 - 11385 of 11,430 Reviews

Glassdoor has 13,228 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.