Pros
I love the people I work with. TeleTech as a company has always been fair. They are about developing and retaining their employees. I like the idea that I could transfer to ANY Teletech whether in the country or in another country so opens up opportunites that way. If you apply yourself, then there can be promotional opportunities. It is about how much effort you put in. I have been there for 5 years and I am happy.
Cons
There hasn't been a raise in a long time. I know that the economy is not very strong, but it would be nice to see something. The clients that I work for does have some high expectations, but after talking to people that have transferred from other sites, our client is much better than others. The client you provide service for could also make/break the job.