Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

55% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2403) , Customer Service Representative (CSR) (815) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"flexible work schedule and work from home" ((in 974 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 630 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 428 reviews)); "Culture is good and salalry also" ((in 221 reviews)); "Work environment is good and friendly" ((in 174 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 516 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 515 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 426 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 100 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

55% would recommend to a friend

(11,448 total reviews)

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

2.0

Apr 2, 2013

Working hard, hardly rewarded

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are really great here, and my team is fantastic. Also, the opportunity to work for a global organization really strengthens your understanding of different cultures. Plus, my manager is a little more flexible than most, so it is nice to be able to work remote occassionally. Otherwise, the 11-12 hour days become too much.

Cons

The turnover here is crazy high, so that makes working on projects difficult. You never know if the core team will be around next week or if people will seek work externally. The comp and pay philosophies are to not pay for top talent, so why would top talent stick around? I for one know I'll be gone within 3 months. Many projects start and stop as a result of the high-turnover.

5.0

Apr 2, 2013

TeleTech is a fantastic place to work!!!! Great people and great oppurtunity

Talent acquisition coordinator

Recommend

CEO approval

Business Outlook

Pros

I stay at TeleTech because of the people I work with and the growth oppurtunity.. I have learned so much about myself and about developing others. I am proud to work at TeleTech and would recommend to others..

Cons

TeleTech experiences a lot of change which some people look at as a negative but I like change so perfect fit for me...

4.0

Mar 31, 2013

Fast Opportunities

Manager

Recommend

CEO approval

Business Outlook

Pros

A lot of opportunities if you are in a growth zone like the Philippines, Mexico or other parts of Latin america.. Usually the environment is pretty good and you make a lot of friends. If you work hard you will definitely move up relatively quickly although there is competition and a lot of stress. If you like working at a contact center you will love it as this is probably the one with most opportunities I've seen. As you move on up, you can work from home and have access to a lot of benefits starting from supervisor and up.

Cons

Stressful jobs. They are tight with being on time and making the most of your day so it won't be easy or relaxed.

Viewing 11122 - 11124 of 11,448 Reviews

Jobs at TTEC

Customer Service Representative – Remote in USA

Customer Service Representative – Remote in Virginia

Seasonal Healthcare Trainer

Fraud Detections Representative

TTEC

TTEC reviews

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Ratings by demographic groups

Reviews by job title

Working hard, hardly rewarded

TeleTech is a fantastic place to work!!!! Great people and great oppurtunity

Fast Opportunities

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