TTEC reviews

3.3

55% would recommend to a friend

(11,454 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Jul 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Good colleagues, but that is just coincidence. Has nothing to do with the company itself.

Cons

The worst management I have ever seen. Managers walk around with their head above everyone else's. One way communication from top till bottom. That is if anything is communicated out. Usually you just have to hear news and changes to the organisation as rumours. Don't respect employees in any way, and you will be reported or threatened with formal action if you express any dissatisfaction. This in spite of the company claiming to hear their employees, and also starting up a communication group which is not really working. They just have it, so it seems that they take employees seriously. You are a number and not a person, and they don't care if you leave. They'll just find someone new, and turnover is very frequent. MANY employees stay there for only a couple of months, as it's not worth it to be treated without any respect on minimum wage. Not the best career opportunities. Team leader is one of the only progressions you can make, as they are not interested in you advancing in your career. They don't care. I probably have plenty more cons, but this what I can think of now.

4.0
Jul 19, 2013

Great learning experiance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the pros for working here are the: pay coworkers environment easy to meet goals

Cons

none really. The occasional issue with the systems.

Viewing 11092 - 11094 of 11,454 Reviews

Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.