Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at TTEC. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TTEC?

55% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"Remote work from home equipment provided" ((in 956 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 637 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 425 reviews)); "Culture is good and salalry also" ((in 218 reviews)); "Work environment is good and friendly" ((in 172 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 534 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 504 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 450 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 165 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 100 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

55% would recommend to a friend

(11,459 total reviews)

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews

3.0

May 10, 2014

Interesting Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can work anywhere in the world

Cons

Communication is not that great. Employees don't always know or understand the full picture but it depends on the project and location.

3.0

May 10, 2014

Decent place to start, but I wouldn't plan a career with this company.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent break room amenities including ping-pong, computer lab, video game room, and tv lounge. Pay is stable, and there are usually opportunities for overtime shifts if you need extra cash. Training and coaching is adequate preparation for the actual job. There are some opportunities for bonuses as well.

Cons

Getting time off can be a bit of a hassle. It's very difficult to advance as many people will try to apply for internal positions. The company's health plans are very expensive compared to what is covered and is generally only affordable to those who have a significant other that works another job. Bathroom breaks come out of your alloted break time.

3.0

May 6, 2014

If you need a steady income... But there's far better places to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Reasonable wage for entry level work

Cons

No job security. Frequent lay offs

Viewing 10951 - 10953 of 11,459 Reviews

Jobs at TTEC

Customer Service Representative – Remote in USA

Healthcare Customer Service Representative - Remote USA

Healthcare Customer Service Representative - Remote in California

Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California

Customer Service Representative – Remote in Virginia

TTEC

TTEC reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Interesting Place to work

Decent place to start, but I wouldn't plan a career with this company.

If you need a steady income... But there's far better places to work.

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