TTEC reviews

3.3

54% would recommend to a friend

(11,439 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Feb 26, 2026

Sales

Recommend
CEO approval
Business Outlook

Pros

Good extra pay such as vouchers

Cons

You end up doing sales on top of being a customer service representative

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TTEC Response
3mo
Thank you for sharing your feedback. We’re glad you appreciated the additional incentives like vouchers. We also take your comments about balancing sales responsibilities with customer service seriously — feedback like yours helps us continue improving role clarity and the overall employee experience. We wish you all the best in your future endeavors.
3.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, you get new projects

Cons

bad leadership, only had monthly meetings as a group.

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TTEC Response
3mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad you appreciated the remote work and opportunities to work on new projects. We also take your comments about leadership and communication seriously — feedback like yours helps us continue improving how we support and engage our teams. We wish you all the best in your future endeavors.
3.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Perfect job for students, recommeded

Cons

Not that I can think of

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TTEC Response
3mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you found the role a good fit, especially for students, and appreciate your recommendation. We wish you all the best in your future endeavors.
Viewing 97 - 99 of 11,439 Reviews

Glassdoor has 13,238 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.