Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

54% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2400) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (119) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 950 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 634 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 413 reviews)); "Great Culture and Values." ((in 232 reviews)); "Work environment is good and friendly" ((in 170 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 520 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 493 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 449 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 159 reviews)); "•Sometimes poor communication amongst colleagues." ((in 93 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

Compare reviews

3.3

54% would recommend to a friend

(11,433 total reviews)

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

1.0

Mar 2, 2026

Don't waste your time, or quit your current job for this place

Account executive

Recommend

CEO approval

Business Outlook

Pros

Decent pay, if the class actually starts lol

Cons

Wastes time. Class never started after hiring me. Had me wait til next month and then did same thing again. I put in my 2 weeks at the current job I had, then was screwed after the recruiter called and said the class wasn't happening again.

TTEC Response

3mo

Thank you for sharing your feedback. We understand how frustrating it can be when a scheduled class or start date changes, especially when it impacts other employment decisions. We appreciate you bringing this to our attention, as feedback like yours helps us continue improving communication and the hiring experience for candidates and new hires. We wish you all the best in your future endeavors.

3.0

Mar 1, 2026

Okay

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Remote based role, equipment provided

Cons

Micro managing, lack of communication

TTEC Response

3mo

Thank you for sharing your feedback. We’re glad to hear you appreciated the remote setup and the equipment provided. We also take your comments about management style and communication seriously, as feedback like yours helps us identify ways to improve the work experience for our employees. We wish you all the best in your future endeavors.

2.0

Feb 28, 2026

Not the worst. Definitely not the best.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

If you need a job for 6 months I would do it just for the convenience of working from home.

Cons

The workload is not sustainable and the turnover is extremely high.

TTEC Response

3mo

Thank you for sharing your feedback. We’re glad you’ve found value in the flexibility of working from home. We also take your comments about workload, turnover, and training seriously — feedback like yours helps us identify ways to better support our employees and improve the onboarding experience. We appreciate your input and wish you continued growth in your role.

Viewing 88 - 90 of 11,433 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Fraud Detections Representative

Incident Response Manager

Temp Quality Assurance Specialist

Seasonal Healthcare Trainer

TTEC

TTEC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't waste your time, or quit your current job for this place

Okay

Not the worst. Definitely not the best.

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