TTEC reviews

3.3

54% would recommend to a friend

(11,433 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Apr 2, 2026

Professional Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a good place to start your career in BPO for freshers

Cons

I like everything till now

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us. We’re glad to hear you’ve had a positive experience and that you find it to be a good place to start a career in BPO. We appreciate your continued support and wish you all the best in your journey ahead.
4.0
Apr 1, 2026

Good experience

Recommend
CEO approval
Business Outlook

Pros

Fast pace, can learn a great deal, improved communication skills, OT based on processs

Cons

Can be stressful, week of cancellation, IJP can be a game of politics

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TTEC Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with the fast-paced environment, learning opportunities, and support in building your communication skills. We also appreciate your comments regarding workload stress and internal mobility processes, and we take this feedback seriously as it helps us identify areas where we can continue to improve the employee experience. We wish you all the best in your continued journey with us.
2.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I met new friends that made my stay memorable.

Cons

Bad management, impossible metrics. They set very high standards, yet the pay is not competitive enough relative to the workload and stress. They will also terminate you immediately without proper due process. (See you at NLRC / DOLE)

Viewing 64 - 66 of 11,433 Reviews

Glassdoor has 13,231 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.