TTEC reviews

3.3

55% would recommend to a friend

(11,465 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

They have decent hours and benefits

Cons

The pay isn’t that great and ultra strict on clocking in and out for breaks on time

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TTEC Response
1y
Thanks for sharing your experience. It’s great to hear you found value in the hours and benefits. We recognize how important fair pay and flexibility around schedules can be, and we continue to explore improvements in these areas.
5.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

flexibility with location, different shifts each month offers options, paid always on time, friendly communication

Cons

due to the tourism field, it has limited PLOT during holidays

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TTEC Response
1y
Thanks for sharing your experience. We’re happy to hear the flexibility, variety in shifts, and reliable pay have supported your day-to-day. Feedback like yours helps us continue refining the employee experience.
5.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home Friendly workplace environment Benefits

Cons

Few Advance opportunities and pay rises

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TTEC Response
1y
Thank you for sharing your experience. It’s great to know the work-from-home setup, team culture, and benefits are working well for you. We understand how important growth opportunities are, and we appreciate you highlighting where there’s room to grow.
Viewing 589 - 591 of 11,465 Reviews

Glassdoor has 13,268 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.