Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

54% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2399) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (119) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Work from home is great" ((in 989 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 634 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 413 reviews)); "Great Culture and Values." ((in 216 reviews)); "Work environment is good and friendly" ((in 167 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 531 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 494 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 439 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 97 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

3.3

54% would recommend to a friend

(11,431 total reviews)

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,431 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

2.0

Apr 17, 2026

🙏🏻

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

not good, none, no benefits

Cons

poor salary, theres no benefits

TTEC Response

1mo

Thank you for sharing your feedback and for your time with TTEC. Feedback like yours helps us identify areas where we can keep improving the overall employee experience. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.

5.0

Apr 17, 2026

Super

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything was perfect while wotking there

Cons

The owners of the project decided to stop it and we needed to leave the company

TTEC Response

1mo

Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you had a positive overall experience and appreciated your time on the project. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.

4.0

Apr 16, 2026

Nice place

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

It is good and relaxed. It is timely payments.

Cons

They are not going to give any urgent leaves. If you apply 2 months advance they give leave but when we are going to be sick, we don't know the date. Some people are very smart and worry you but because there is lot of team shuffling, it does pass. There is not much Growth so a lot of people drop. Rotational shifts is difficult. They should give quarterly shift timings atleast. Can't plan anything or attend Birthdays or family events because shift timings keep changing and we don't know whether to apply leave or wait. Life becomes very uncertain. Some toxic people are there every where but company has good culture overall.

TTEC Response

1mo

Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you appreciate the work environment and timely payments, as well as the overall culture. We also take note of your comments regarding leave processes, shift scheduling, growth opportunities, and team dynamics, as these insights are valuable in helping us continue to improve the employee experience. We appreciate you taking the time to leave a review and your contribution to the organization.

Viewing 52 - 54 of 11,431 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Fraud Detections Representative

Incident Response Manager

Temp Quality Assurance Specialist

Seasonal Healthcare Team Lead - Remote

TTEC

TTEC reviews

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Reviews by job title

🙏🏻

Super

Nice place

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