TTEC reviews

3.3

55% would recommend to a friend

(11,456 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive salary for a bpo, recently launched, client is prestigious

Cons

Poor management, office politics, toxic environment

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TTEC Response
11mo
Thank you for your feedback. We’re glad to hear you saw value in the compensation and client partnership. We’ve noted your concerns about the work environment and leadership, and input like this helps us focus on the areas that need improvement.
2.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Customers were not bad at all

Cons

Management at the actual jobs you are hired for 0/10

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TTEC Response
11mo
Thanks for taking the time to share your thoughts. We're glad to hear your experience with customers has been positive. Your feedback about management is noted and helps us better understand areas where we can grow.
3.0
Jul 21, 2025

Decent

Recommend
CEO approval
Business Outlook

Pros

Good Team Leaders with good hearts.

Cons

Training is not so bad.

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TTEC Response
11mo
Thank you for your feedback and for being with the team for over three years. We're glad to hear you’ve had a positive experience with your team leaders. We appreciate your note on training and will keep it in mind as we continue improving support.
Viewing 478 - 480 of 11,456 Reviews

Glassdoor has 13,258 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.