TTEC reviews

3.3

55% would recommend to a friend

(11,456 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Jul 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Common schedule, friendly TLs, coaching provided if needed

Cons

Slow growth, no pay raises

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TTEC Response
11mo
Thank you for your feedback. We're glad to hear you’ve had a positive experience with team support and coaching. We’ve noted your concerns about growth and communication—hearing from current team members helps us focus on improving clarity and long-term development opportunities.
3.0
Jul 27, 2025

okay

Recommend
CEO approval
Business Outlook

Pros

remote so that is a good thing.

Cons

bad leadership, repetitive, you're just a number.

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TTEC Response
11mo
Thanks for sharing your experience. We’re glad remote work has been a positive aspect for you. Feedback like yours helps us reflect on areas such as leadership and team connection, which are important to ensuring every voice feels seen and valued.
1.0
Jul 26, 2025

Run for your life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home and easy hire

Cons

The micromanaging is unbearable and taters on dehumanizing.

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TTEC Response
11mo
Thanks for your feedback. We're glad remote work and the hiring experience stood out. We recognize how important trust and autonomy are in the workplace, and comments like yours help guide ongoing efforts to improve how support and leadership are experienced across teams.
Viewing 466 - 468 of 11,456 Reviews

Glassdoor has 13,258 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.