TTEC reviews

3.3

55% would recommend to a friend

(11,457 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

good management, enjoyable overall. recomend

Cons

long hours. extra time. Work life balance

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TTEC Response
8mo
Thank you for sharing your feedback! We’re glad to hear you enjoy working with your team and appreciate the support from management. We also take note of your comments on workload and work-life balance, as these help us continue improving the employee experience.
1.0
Sep 11, 2025

Beware!!!!!

Recommend
CEO approval
Business Outlook

Pros

Work from home and paid holidays

Cons

They micro-manage you every day the benefits are not good.

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TTEC Response
8mo
Thank you for sharing your feedback. We’re glad you value the work-from-home flexibility and paid holidays. We also take note of your concerns around management style and employee training — your input helps us identify opportunities to improve the experience for everyone.
Viewing 391 - 393 of 11,457 Reviews

Glassdoor has 13,259 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.