TTEC reviews

3.3

55% would recommend to a friend

(11,456 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

They give you workable, previously used computer equipment in fairly good condition to use for your job.

Cons

Inconsistent management. I my 1+ years there, the entire mid and senior level management team was either terminated or found other positions. The department in which I worked saw 100% turnover in an 8 month period. Incredibly wretched work culture filled with inconsistencies, mis-truths and deception. No employee in our division received a raise in at least 24 months. There is no employee review process in which to gauge employee progress and development.

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TTEC Response
9mo
Thank you for sharing your feedback. Input from employees helps us continue working on consistency in leadership, development opportunities, and the overall employee experience. We appreciate your contributions during your time with us and wish you continued success in your career.
3.0
Sep 23, 2025

TTEC

Recommend
CEO approval
Business Outlook

Pros

- Steady work schedule - Opportunities for Promotions

Cons

- You’re presented with a premade schedule and you can only choose the days off from what’s given to you. - A tad unorganized - We had a pipe leak and had to work in hazardous conditions for a few weeks before it was resolved. We had to use porta potties and clock out to use the restroom.

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TTEC Response
9mo
Thank you for sharing your feedback. We’re glad to know you valued the steady schedule and career growth opportunities. We’ve noted your comments on scheduling, organization, and the work environment, and will use them as we continue strengthening the employee experience. We appreciate your contributions during your time with us and wish you success in your future endeavors.
4.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Management & culture are great👍🏼 Salary more than most BPO's 👍🏼

Cons

Working hours & shifts👎🏼 Communication & Transparency 👎🏼

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TTEC Response
9mo
Thank you for taking the time to share your experience. We’re glad to know you found value in the culture, leadership, and compensation. Your feedback on communication and scheduling is also important to us as we look for ways to enhance the employee experience. We appreciate the impact you made during your time with us and wish you continued success in your career journey.
Viewing 358 - 360 of 11,456 Reviews

Glassdoor has 13,257 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.