Question 1

Is TTEC a good company to work for as a Inbound Customer Service Agent?

Accepted Answer

Inbound Customer Service Agent professionals working at TTEC have rated their employer with 4.7 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Inbound Customer Service Agent Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Inbound Customer Service Agent interview questions at TTEC.

Question 2

Does TTEC pay Inbound Customer Service Agent employees well?

Accepted Answer

Inbound Customer Service Agent professionals rate their compensation and benefits at TTEC with 4.7 out of 5 stars based on 17 anonymously submitted employee reviews. This is 41% better than the company average rating for salary and benefits. Find out more about Inbound Customer Service Agent salaries at TTEC.

Question 3

How happy are Inbound Customer Service Agent professionals working at TTEC?

Accepted Answer

98% of Inbound Customer Service Agent employees at TTEC would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Inbound Customer Service Agent professionals have also rated TTEC with a 4.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 4.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at TTEC?

Accepted Answer

Customer Service Representative (2405), Customer Service Representative (CSR) (817), Team Leader (165), Licensed Insurance Agent (160), Team Lead (151), Insurance Agent (126), Customer Service Agent (120), Customer Service (113), Sales Representative (100), Technical Support Representative (97), Fraud Analyst (86), Customer Service Representative (CSR) II (83), Customer Service (CSR) (78), Talent Acquisition Specialist (78), Trainer (78)

Question 5

What are the pros of working at TTEC according to real employee reviews?

Accepted Answer

"The pay is good and the stress level is low and I like my hours." ((in 638 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 419 reviews)); "Great Culture and Values." ((in 225 reviews)); "Work environment is good and friendly" ((in 168 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 150 reviews))

Question 6

What are the cons of working at TTEC according to real employee reviews?

Accepted Answer

"The management is poor and unorganized." ((in 534 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 500 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 440 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 163 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 98 reviews))

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