Is TTEC a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at TTEC have rated their employer with 3.2 out of 5 stars in 2,988 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at TTEC .

Does TTEC pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 2,988 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at TTEC.

How happy are Client Operations Associate professionals working at TTEC?

50% of Client Operations Associate employees at TTEC would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Client Operations Associate professionals have also rated TTEC with a 3.0 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (816) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Work from home is great" ((in 959 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 645 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Culture is good and salalry also" ((in 220 reviews)); "Work environment is good and friendly" ((in 168 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 513 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 502 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 447 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 101 reviews))

TTEC Client Operations Associate reviews

3.2

50% would recommend to a friend

(2,988 total reviews)

Kenneth D. Tuchman

54% approve of CEO

45% positive business outlook

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Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,988 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews

4.0

Jul 21, 2012

teletech is a call center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

in teletech the payday is always on time, sometimes even earlier. team meeting once or twice a week is held within your shift and not after so you wont have to stay an extra time after your shift.

Cons

i have been working in teletech for 2-3 yrs now and basic salary has not increased yet. so your 13th month pay is the same as the newbies and your loan max is always gonna be the same

4.0

Jul 18, 2012

continuous learning

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

fun people and nice environment

Cons

change is constant. change of LOB/change of Team lead. change of station every now and then

4.0

Jul 10, 2012

Life at TeleTech

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice salary, nice people, nice job, healthy environment, stressful yet full of fun, nice bosses, grows rapidly, and most importantly they care for their employees.

Cons

Some of the management people are not so approachable. Competition is very obvious against all the LOBs to the point that they avoid making friends with each other.

Viewing 2962 - 2964 of 2,988 Reviews

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teletech is a call center

continuous learning

Life at TeleTech

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