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      TTEC

      Engaged Employer

      TTEC Client Operations Associate reviews

      3.2

      50% would recommend to a friend

      (2,990 total reviews)
      avatar

      Kenneth D. Tuchman

      54% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,990 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      3K reviews
      5.0
      Sep 17, 2012

      my most fun time after 20 years

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      it's not easy but it was rewarding as the trainees are kind and friendly willing to share their knowledge specially for someone like who have no experience of working in the company for more than 10 years

      Cons

      time schedule but it's adaptable .. smoking people ..understanding of how to dress up as they want to apply , everyone are like wearing a jeans and not everyone knows what is office attire and proper casual..

      3.0
      Sep 3, 2012

      OK Work At Home that served the purpose that I needed it to.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Flexible schedule. Almost guaranteed hours. Guaranteed rate of pay. No Commute. No uniforms to purchase. No extra costs since phone, DSL and Computer are already in home. Having a sick child at home wasn't a factor in how much I could work. The weather wasn't a factor in how much could work. Still got paid while minor technical issues took you offline.

      Cons

      Training could have been more thorough. If call volume was too low, was taken off of the phones without pay. Losing pay if there were major technical issues. Assistance was often more miss than hit. Control issues with a few team leads. No transparency.

      5.0
      Sep 1, 2012

      Brilliantly amazing.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was my first job. Never did i imagine that i'd be hired by Teletech, a very prestigious company. and never did i imagine that having a job would be fun. A very warm atmosphere would welcome you. I never thought that my first job would be this amazing. I had the most understanding and smart trainor. You would never be left behind. Though i never really lasts long in Teletech (due to my sickness), i could say that they are the best BPO company.

      Cons

      There are no downside at Teletech. Everything is amazing in its own way.

      Viewing 2953 - 2955 of 2,990 Reviews
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      Glassdoor has 13,259 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.