Is TTEC a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at TTEC have rated their employer with 3.2 out of 5 stars in 2,227 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at TTEC .

Does TTEC pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at TTEC with 3.1 out of 5 stars based on 2,227 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at TTEC.

How happy are Client Operations Associate professionals working at TTEC?

53% of Client Operations Associate employees at TTEC would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Client Operations Associate professionals have also rated TTEC with a 3.0 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.1 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 963 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 648 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 425 reviews)); "Great Culture and Values." ((in 218 reviews)); "Work environment is good and friendly" ((in 167 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 530 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 504 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 451 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 153 reviews)); "•Sometimes poor communication amongst colleagues." ((in 102 reviews))

TTEC Client Operations Associate reviews

3.2

53% would recommend to a friend

(2,227 total reviews)

Kenneth D. Tuchman

53% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,227 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,227 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews

4.0

Nov 22, 2024

TTEC Work aspects rating

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fast paced , fun environment, good pay and plenty of incentives for bonuses.

Cons

I really don't have any cons.

5.0

Nov 22, 2024

GREAT PLACE TO WORK

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

EVERYONE WORKS TOGETHER AS A TEAM

Cons

Hard to get into the work from home position

4.0

Nov 21, 2024

flexible schedule to work form home

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

equipment provided, payed training, option to learn more in deferents projects, you can start answering phones and shortly you can be learning claim processing, so it is a really good company to make experience, VTO, overtime available.

Cons

needs from projects can change and schedule will be affected.

Viewing 208 - 210 of 2,227 Reviews

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TTEC Client Operations Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

TTEC Work aspects rating

GREAT PLACE TO WORK

flexible schedule to work form home

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