TTEC Client Operations Associate reviews

3.2

50% would recommend to a friend

(2,989 total reviews)
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Kenneth D. Tuchman

53% approve of CEO

44% positive business outlook

Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,989 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews
3.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay is good, management and all.

Cons

Your LOB keeps on changing every month

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TTEC Response
1y
Thank you for your feedback. We're glad you had a good experience with pay and management.
1.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home. That's it.

Cons

Low pay. Untrained leaders. Not receiving timely feedback. Micromanaging but leads are nowhere to be found when you need them. Employees gaming the system to be top performers but a close look on their cases shows how they mishandle and get a pass because they are "top performers".

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TTEC Response
1y
Thank you for your honest feedback. We’re focused on improving leadership training and support to create a better experience for everyone. We appreciate you being part of the team.
Viewing 181 - 183 of 2,989 Reviews

Glassdoor has 13,261 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.