Does TLScontact pay their employees well?

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TLScontact?

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TLScontact?

Customer Service Representative (25) , Operations Agent (12) , Visa Agent (10) , Agent (9) , Customer Service Agent (8) , Visa Officer (6) , Customer Service (4) , Manager (4) , Operations Supervisor (4) , Project Manager (4) , Visa Applications Agent (4) , Visa Documentation Agent (4) , Operations Agent (VISA Application Centre Agent) (3) , Operations Associate (3) , Product Manager (3)

What are the pros of working at TLScontact according to real employee reviews?

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 16 reviews)); "The team is great and we all get along" ((in 8 reviews)); "Good working environment" ((in 5 reviews)); "Nice work environment." ((in 4 reviews)); "Because you are all in the same bad environment, you create a particular bond with your colleagues." ((in 3 reviews))

What are the cons of working at TLScontact according to real employee reviews?

"Starting salary is low and some of the staff are not friendly" ((in 15 reviews)); "No Bonus" ((in 6 reviews)); "Some managers seem completely clueless on how to manage people" ((in 5 reviews)); "No negative point of View except no career path for me" ((in 5 reviews)); "They favored Portuguese speakers as the supervisor is Brazilian if you speak the language they will look after you if you don’t speak proper English they put you at the back to do some passport management job so you don’t need to do much talking" ((in 4 reviews))

Skip to content Skip to footer

Notifications

TLScontact

Part of TP

TLScontact reviews

Compare reviews

2.9

33% would recommend to a friend

(195 total reviews)

Simon YOXON-GRANT

38% approve of CEO

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.6

Work/Life balance

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

TLScontact has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TLScontact employee rating is 24% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

195 reviews

1.0

Sep 14, 2023

Not great

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Very insightful work, and you learn a lot about immigration matters.

Cons

They don’t pay enough for the amount of work you have to do.

TLScontact Response

Thank you for taking the time to write a review! We are sorry about your experience while working at TLScontact but glad to learn that you appreciate the knowledge gained from working with us. We are working really hard to ensure we can continue recruiting to alleviate the work each group member must do. Recruitment of the workforce is imperative for TLS, however we are growing quickly, which presents its challenges. We will however take your feedback to be able to improve our employee experience. Yours sincerely.

1.0

Sep 6, 2023

Tlscontact employee treatment

Agent

Recommend

CEO approval

Business Outlook

Pros

None Absolutely nothing is good about this company

Cons

This is the most exploitive company since 2016: Employees don't get annual increases. No uif ters Unfair distribution of medical insurance. No provision of provident fund. Unable to join a trade union. Coercive and dictatorship management. Extra work but under staffed. Late or no lunch breaks. No 13th cheque. Employees can't survive on a salary of r5000 this is really ridiculous. management doesn't care as long as they earn their high salaries and wages. Basically this company exploits employees and the level of remuneration is absolutely low Employee retention absolutely low, employees are tired of this treatment and are leaving the company. Anyone in the South African labour department or trade unions should investigate this company!

1.0

Aug 18, 2023

TOXIC PLACE TO WORK

Senior agent

Recommend

CEO approval

Business Outlook

Pros

Nothing to be considered as pro

Cons

Everything in there is a con

TLScontact Response

Dear former employee thank you for your comment. TLS Kosovo is a top-rated employer based on employees' evaluation and it is evaluated as Great place to work for 2022 to 2023, also for 2023 to 2024. We take every information and feedback seriously, so we will look of more details on this unusual situation that you described.

Viewing 76 - 78 of 195 Reviews

Jobs at TLScontact

Visa Documentation Agent

Visa Documentation Agent