TD reviews

3.8

69% would recommend to a friend

(22,210 total reviews)
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Raymond Chun

72% approve of CEO

63% positive business outlook

TD has an employee rating of 3.8 out of 5 stars, based on 22,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TD employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Aug 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Basic benefits and foundational banking knowledge solely through mediocre training modules.

Cons

I really wanted to embrace and enjoy working at this job, as this was my intro to the banking field. From the interview and throughout the training (which is strictly on a computer for a month straight, 40 hours per week. NO hands on training? At a BANK?) they sell you on this workplace being a “family” and so helpful… my first week out on the floor should’ve gave me enough red flags. Management doesn’t help you whatsoever, tells you to just look up whatever issue you have on Retail One or call Store Support. Severely understaffed on the teller side (gee, I wonder why) so they “throw you to the wolves” and even though you received ZERO hands-on training for teller, they expect you to know how to do any and every transaction from $0-100k. God FORBID you ask your leadership a valid question considering there’s federal laws/regulations at play, they’ll just roll their eyes or sigh heavily. I would’ve thought joining this field/team, there’d be some sort of structure. Boy, was I wrong. I dreaded every night before having to go in the next day. After every last reason I had to quit, I still toughed it out until I couldn’t. I truly feel bad for any new hires starting there soon. They’re in for a nightmare. I should’ve known what I was in for considering they were handing out job offers left and right for months with no one accepting until I did.

2.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Ability to work remotely (In office 1 day/month)

Cons

It's a call center environment with constant calls coming, getting little no time in between them. A quota they have is less than half a minute of time between each call. The job is advertised as customer service, but it is sales strictly. The quotas (which they like to call advice) are metrics they use in your performance review. The survey they grade your performance on has to be mentioned each and every call. It is made to make you fail. They do not want no scores less than 8 out of 10. Anything lower than an is a seen as a 0. and the survey doesn't mentioned you it only mentions the company making it harder for customers to grade your performance only. Overall a company that wants to milk you for everything you have for the 8 hours you are there. They penalize you through "coaching" for clocking out 1 minute early, but do not care how long you work after your shift is done. Little to no opportunity for upward movement within the company, only lateral moves.

Viewing 220 - 222 of 22,210 Reviews

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