TD reviews

3.8

69% would recommend to a friend

(22,201 total reviews)
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Raymond Chun

72% approve of CEO

63% positive business outlook

TD has an employee rating of 3.8 out of 5 stars, based on 22,201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TD employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

22K reviews
5.0
Jul 20, 2008
Recommend
CEO approval
Business Outlook

Pros

This company is very focused on creating the best service based business possible. There is a "No Jerk" policy within the company. There is an emphasis on hiring nice people who can be trained on specific skills, but who already have a talent and personality for helping people. It feels good to work for a company like this when so many customers become fans of what we are doing both in the store and the community at large. Positive word of mouth is the best and most effective advertising! Also, if you work hard and learn fast you will be recognized and can move up within the company as it is still expanding.

Cons

Having a flexible schedule is extremely important, which means some last minute schedule changes, including early morning and late evening shifts. Not enough compensation at Teller and CSR positions to encourage top performers.

3.0
Jul 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Depending on your position and management, work/life balance is very good. The hours are considerably less than working for a professional services firm. Again depending on your role, the bank supports flexible work arrangements. The organization is large and there is opportunity to move around into different positions among the different organizations. Gaining experience in different parts of the bank is generally encouraged. The culture is friendly and colleagues across the bank are usually helpful and a pleasure to work with. People are committed to doing a good job and there are some fantastic people at the bank. Pay and benefits are average for the industry, and are intentionally maintained there. Job security is very good.

Cons

TD has a lot of "lifers". There are a lot of employees who have been at TD for almost their entire careers, and within IT, these people often don't keep up with changes in technology and IT practices. Working in technology, it's easy to feel disconnected with the industry (outside of banking). The organization doesn't expect people to participate in their field, and doesn't provide much support for employees who want to keep up with the IT industry (e.g. subscribing to industry magazines, attending conferences and networking events). It's not just financial support, it's also a lack of interest among colleagues. If information is not from a vendor or other large Canadian FI, the attitude is that it's not relevant. The culture is not open to change. Many people are able to articulate the problems they face every day but rarely do people address their problems if it requires them to change how they approach or complete their work. Being risk-adverse is very important for a bank, but the market is changing and growth requires a level of innovation and risk in some areas. People are committed to the organization and doing a good job, but there are few people who are passionate about their work. The focus is "just get it done", not "getting it done" efficiently or maximining reuse.

4.0
Jun 22, 2008
Recommend
CEO approval
Business Outlook

Pros

If you enjoy a relatively stress-free work environment & even fun-filled at times, if you enjoy working with all types of people, if you enjoy working a variety of work shifts or prefer to work early in the day or later in the day, if you like having occasional weekdays off, if you are good at and enjoy working in customer service, if you like a workplace that promotes from within, if you are looking for an employer that appears to be doing everything right & has won numerous awards for being both a good employer and a good business, then Toronto Dominion's TD Commerce Bank is the place to be!!!

Cons

Being in a branch (called a "store") where the management team is not supportive and co-workers do not work cohesively as one team, shifting work schedules, not having any real time off if you are a part-time employee as only full-time employees get 23 days off, constantly being & acting "WOW" with customers even when the customers act very "Un-WOW" towards you, retail-type paychecks which translates into low pay and no incentives though that may or may not be changing with the merger, below-average health benefits, working in a branch that is either constantly busy or under-staffed & feeling overworked as well as unappreciated, an undue amount of attention to customers & not enough to employees by management.

Viewing 22195 - 22197 of 22,201 Reviews

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