Pros
Opportunity to learn about the basics of trading.
Cons
The management. 1. The management was utterly incompetant at the subject material. They thrived on negativity and failed to act like leaders. 2. Courtesy of the "boys' club" mentality, out of 20 managers there was only one female manager. She scored a 98% on her Series 7. The better talent may have had leadership or mentor roles, but the decisions were made by people less competant. Other male managers barely knew what the trading floor was. 3. Management failed to understand the nature of the business and we were just judged on numbers of calls taken. This will explain the poor customer service. 4. Since it was just a discount brokerage, you're opportunities for growth was limited to management. And that was questionable. 5. Goals and expectations were not made clear to us for performance evaluations. Former co-workers (good workers otherwise) were dismissed for taking time off for having family emergencies. Standards of performance were very subjective.
