TD reviews

The recent acquisition of Commerce Bank has created constant change in operational procedures which place more responsibilities back on the stores (yes, we are now called "stores") making it difficult to focus on sales and customer service. And performance reviews are based strictly on numbers generated from sales and the results of customer satisfaction surveys. Our product offerings have changed leaving us less competitive in our market area. We have been forced to adopt the "brand" cookie cutter philosophy of Commerce, where everything is expected to look the same at every location. I now have an assigned place for my stapler. We have been required to remove everything from our counter tops and desks resulting in printers, fax machines, and frequently used items being placed in extremely inconvenient locations. It is an ergonomic nightmare for our locations in Maine. Changing job levels and job descriptions do not reflect much value for lower level employees. Our team philosophy of the past is being replaced by the cult like philosophy of Commerce. Those willing to dedicate themselves completely to the company and cheer the loudest at the pep rallies may stand a chance at advancement while all others will be considered dispensible. I fear we will become the Walmart of banks.

Very political, if you hope to advance, you better be ready to play the game. There is definitely favoritism, and backbiting. Stay on everyone's good side, never speak negatively of anyone, because it will come back on you. They have less conventional hours, which can be a pro or con. They offer more flexibility, but you have a high chance of being required to work either Saturday, Sunday, or both; as well as evenings depending on your position. The pay can be somewhat less than other banks depending on your position.