TD reviews

3.8

69% would recommend to a friend

(22,201 total reviews)
avatar

Raymond Chun

72% approve of CEO

63% positive business outlook

TD has an employee rating of 3.8 out of 5 stars, based on 22,201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TD employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

22K reviews
5.0
May 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Td is always striving to make their staff more comfortable and keep them happy in the workplace. They also take time and effort when dealing with issues.

Cons

They are a great bank but sometimes they lack in how fast they respond to problems. This could be improved.

1.0
Apr 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Great colleagues Learn about banking You will meet friends for life even when you leave the organization and learn about the banking industry if you are new to it.

Cons

WOW the customer Inflexible schedule Do not promote from within HR does not respond Inappropriate incentives Pay pathetic Working at the contact center the adherence factor is horrible. They want you to be on the phone for 95% of the time. If you are not you can be written up for failing to meet adherence. During a 8 hour shift you are required to take back to back calls with a 2 second delay between for 7 and half hours. You are scheduled for 2 15 minute breaks but in the event you assist a customer into one of your breaks and the call lasts the entire break time scheduled you have two options. One is not take your break. The other, take your break and be out of adherence for 15 minutes which goes against your adherence drastically. The job is stressful because customers tend to yell their frustrations, curse, and use racial epithets with little reprimand by management to the customer. For jobs well done you get Stickers! That stopped working for me in 4th grade! The incentives for the demands placed on meeting your sale quotas, taking more complaints then thank you's, repetitive information giving, bad customers and the relentless back to back calls do not make the job worth it.

Viewing 21925 - 21927 of 22,201 Reviews

Glassdoor has 24,673 TD reviews submitted anonymously by TD employees. Read employee reviews and ratings on Glassdoor to decide if TD is right for you.