TD Bank, N.A. is your run of the mill big box retail bank. It is very similar in operation to its competitors (Chase, Wells Fargo, Citi, etc), except undervalues its human capital in exchange for "convenience". TD Bank senior management expects the retail/consumer branch employee to work ridiculous hours, all the while assigning themselves the traditional 9-5 M-F work week. Their management structure favors only mid+ level managers and leaves the rest of the workforce to work in an environment where more and more is demanded of each worker everyday (i.e., more job functions, more skill-sets needed to be acquired, more time sacrificed because management refuses to work holidays or weekends) all the while not compensating nor rewarding their employees. The central NJ region management puts on a charade of smiles, happiness and positivity -- but fail to deliver to their employees in terms of job satisfaction, recognition and/or respect.