Sur La Table reviews

3.1

40% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jun 2, 2010

Destructive Management Style

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting customers Learn a great deal from customers 40% discount on regular priced items Many of the co-workers are really nice

Cons

Management, which includes the District Manager, do not care about the employees, its all about reports. Long term employees are not respected. There is no recognition of employees strengths or accomplishments unless you are among the chosen few. Holiday hiring a disaster-hours are kept mainly for the temp workers who are also paid a higher hourly salary. Those employees with product knowledge are pressured to sell, sell, sell while the temps are on the registers. So different expectations, different salaries.

2.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Hard to think of any pros.

Cons

I think the upper management is just a bunch of lousy criers and emotional bunch of people, especially the CTO is so unprofessional.

3.0
Feb 12, 2026

eh

Recommend
CEO approval
Business Outlook

Pros

There's a decent discount on merchandise.

Cons

The quality of training is highly dependent upon how much your manager cares. The product training provided by the company is mostly irrelevant to the information customers are actually seeking (no one cares what year your blender company was established or what their mission statement is). Many sales associates who are working retail for the first time are left to fend for themselves or end up reading the product descriptions to customers instead of having a grasp on sales techniques or actual expertise on the product.

Viewing 277 - 279 of 1,059 Reviews

Glassdoor has 1,088 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.