Sur La Table reviews

Incredibly unprofessional, incompetent, and uneducated management. The managers at the location I was working at had previously worked at Forever21. They had absolutely no knowledge of kitchen tools or cooking. They constantly tried to make up for their ineptness by putting new holiday sales staff on the spot in front of customers. Instead of being able to assist customers with questions or gift ideas you were forced to stay in your "zone" regardless of the situation. If a manager caught you leaving your zone even to help a customer you were immediately reprimanded.

I was hired as a "seasonal" sales person AFTER Jan 1, 2013. It turns out that I was only there to help with inventory---this was not stated at the time of hire or I would never taken the job. They told me that I would have about 12 - 16 hours per week as a part timer when, in fact, I haven't been scheduled for the past 3 weeks. Management in the Austin store has turned over completely ----they are well meaning but lack any real experience in dealing with staff.. On balance--with years of retail experience--this is the worst management team I have ever seen. Area management has also been completely non-responsive to emails seeking to understand their policies.