Does Sur La Table pay their employees well?

According to anonymously submitted Glassdoor reviews, Sur La Table employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Sur La Table. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Sur La Table?

40% of Sur La Table employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sur La Table 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Sur La Table?

Sales Associate (193) , Kitchen Assistant (103) , Floor Lead (38) , Retail Sales Associate (31) , Store Manager (31) , Assistant Manager (30) , Chef Instructor (27) , Resident Chef (26) , General Manager (22) , Manager (18) , Assistant Store Manager (14) , Seasonal Sales Associate (12) , Culinary Instructor (11) , Assistant Resident Chef (9) , Culinary Lead (8)

What are the pros of working at Sur La Table according to real employee reviews?

"The job itself was fun and the people were great" ((in 80 reviews)); "Great coworkers and a solid company." ((in 42 reviews)); "Great staff to work with" ((in 27 reviews)); "flexible hours and not hard" ((in 26 reviews)); "Fun cooking classes." ((in 25 reviews))

What are the cons of working at Sur La Table according to real employee reviews?

"Low pay (the last raise they gave me a whopping sixty cents more)." ((in 121 reviews)); "There is NO training for pretty much every position from sales to management to culinary instructors." ((in 47 reviews)); "Good managers can't last long." ((in 44 reviews)); "Upper management has completely lost touch with reality." ((in 40 reviews)); "Floor lead positions and below are only part time with no benefits or major incentive beyond the store discount." ((in 24 reviews))

What are employees saying about Sur La Table layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sur La Table layoffs and their outlook for job security at Sur La Table in 2026.

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Sur La Table

Sur La Table reviews

3.1

40% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.4

Compensation and benefits

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 11, 2022

Great benefits

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good benefits and hours during weekends

Cons

Schedule isn’t the most flexoble

3.0

May 11, 2022

The Good, The Bad, The Ugly

Pastry chef instructor

Recommend

CEO approval

Business Outlook

Pros

Fun job if you like interacting with people interested in learning the science behind baking. Everyone wants to be there. There is a learning curve when interacting with both with the Kitchen Assistants and Customers. If you have a good Head Chef (which I did) then things can run smoothly. Generally, baking/pastry classes run within the 2 hour limit and are rarely at night. Customers can go home with their treats. Discount for purchases of their excellent products. Loved that. Pastry classes rarely run in the evenings.

Cons

Pastry class always run on weekends and are the first classes of the day. Pushing and talking up the equipment used in class so customers buy them. No benefits given if you have high sales. That would have been a good idea. Recipes from headquarters often wrong or the instructions impractical. (I luckily had enough experience to fix those issues). PTB don’t utilize the wealth of knowledge by have talented chefs across the country. Instead, only those few Seattle based company chefs decide what’s to be made. More than once, ingredients were listed that were not available in our area and the teaching methods impractical for the class length. Pay is way low considering the experience. Raises are literally pennies. In 5 years of employment as a Pastry Chef Instructor, the total raises added up to $1.00/hr.

4.0

May 11, 2022

it’s okay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

nice management and good hours

Cons

lots of rich rude entitled customers

Viewing 247 - 249 of 1,059 Reviews

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