Sur La Table reviews

3.1

40% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Good merchandise to purchase at 40% off except high end electrics

Cons

They only focus selling high ticket items like coffee makers or top of the line cookware

2.0
Jun 4, 2023

More sketchy than most

Recommend
CEO approval
Business Outlook

Pros

It's super easy, not many written materials so it's hard to break rules when they are unclear, most clients are joyful and fun. Seasonal items are trendy and interesting. Not much thought went into employee discount so it's at times unreasonably good (also at time unreasonably bad.)

Cons

Wage theft is definitely my biggest complaint. They don't offer health benefits when they are legally required and all around skim on hours and don't follow payday law when they think they can get away with it. They will steal from you at every opportunity so always check your paystubs even if you're store reports correctly they can mysteriously have issues. The hours are brutal for a store that's not a super store. Expect Walmart not forever 21. They don't have comprehensive policy about much including scheduling so you can expect clopening. Being required to do full time when you are part time. They don't support you with good education about the stuff in store so you will be sitting there with your pants down every time you have a question. The return policy is very basic and covers little so guest will flip out on you regularly, not the companies fault, but most certainly a hazard you aren't compensated for. LP duties can be scary since the main thing to take is knives and obviously you don't want to try to recover them. Stores are not well cared for expect unsanitary to squalid conditions and many broken and damaged essential items. Computer system is beyond sub par. Transactions can take up to 5 minutes for a single item. They try to catalog guest like a small boutique so you're often sifting through piles and piles of duplicate information. Overall very disorganized and unprofessional environment.

5.0
Jun 3, 2023

Awesome Culture

Recommend
CEO approval
Business Outlook

Pros

Talk about cooking all day!

Cons

Turnover, and Chefs can be challenging

Viewing 163 - 165 of 1,059 Reviews

Glassdoor has 1,088 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.