Sur La Table reviews

3.1

42% would recommend to a friend

(1,057 total reviews)

Jason Goldberger

46% approve of CEO

32% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Apr 7, 2014
Recommend
CEO approval
Business Outlook

Pros

First off I love cooking, the products Sur La Table sells, and their cooking classes. Second I worked with wonderfully creative people that were a joy to be with. There are such fun things in the store and customers love them. The company is friendly and has great customer service.

Cons

Oh, where to begin? it could have been so much better, but like many others have pointed out, there's just so much conflict between teams. I just wanted to do my job, but instead was dragged this way and that, never able to make any progress. Stress was unbearable more often than not. What a disaster headquarters is! Everything is a top priority, all the time. And priorities change from one minute to the next. The VPs are like a bunch of little boys. They are always, always right, doing what's best for themselves without considering for a second how it could affect anyone else. For awhile I thought they would figure things out, but they just constantly fought with each other and everything goes sideways. The rest of us would just have to get out of the way, and then clean up the mess.

1.0
Aug 4, 2014

Trouble On The Table

Recommend
CEO approval
Business Outlook

Pros

There are a lot of really nice people in the office. Most people try to do their best and are real fans of food, dining and cooking.

Cons

Executives have an unyielding dedication to their fiduciary responsibility. Plans and decisions don't make much strategic sense, until you find out this little company is owned by a Middle Eastern private equity company called Investcorp. The board from Investcorp regularly advises the executive team on how the business should be run, and guarantee cash flow is generated at the levels they want.

1.0
Nov 9, 2013
Recommend
CEO approval
Business Outlook

Pros

There's certainly enough work! You're never not busy and everyone tries to get things done. You get to do your tasks independently and for the most part what you accomplish is appreciated. And you don't have to think too much, just do what you're doing.

Cons

Everything is Priority 1! There is no chance you'll focus on something you want to do. The systems (I use this term loosely) are barely functional for this size of company. Maybe they worked 20 or 30 years ago, but they're basically useless now. Program management is missing because the executive team has no idea where they want to go. But they sure are happy and comfortable doing the same thing over and over again. You know why there's plenty to do? Because there isn't enough headcount to get things done. There's no investment in the future, only spending to maintain old systems. And you know why you don't have to think too much? Because the execs really believe they're smart enough for everyone so they think for you. Turn your brain off at the door.

Viewing 10 - 12 of 1,057 Reviews

Glassdoor has 1,086 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.