Sur La Table reviews

3.1

41% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

46% approve of CEO

31% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Feb 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Good non-management staff to work with and great discount. Excellent store product mix.

Cons

I was hired as a "seasonal" sales person AFTER Jan 1, 2013. It turns out that I was only there to help with inventory---this was not stated at the time of hire or I would never taken the job. They told me that I would have about 12 - 16 hours per week as a part timer when, in fact, I haven't been scheduled for the past 3 weeks. Management in the Austin store has turned over completely ----they are well meaning but lack any real experience in dealing with staff.. On balance--with years of retail experience--this is the worst management team I have ever seen. Area management has also been completely non-responsive to emails seeking to understand their policies.

3.0
Feb 1, 2013

Great! Until...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved working here! I loved coming to work and sharing my love for food and expanding my knowledge on kitchen tools! I loved talking to customers. I actually like to work!

Cons

Hours, or lack there of. I was the only person who had full availability but some how i only got 10-12 hours a week (even though i was told i would get 20 a week when i was hired)

1.0
Jan 7, 2013
Recommend
CEO approval
Business Outlook

Pros

The variety of merchandise is nice.

Cons

The store is dirty. It isn't dusted often enough (if at all.) Various areas of the store are not cleaned well, including the coffee area. I do not recommend tasting any coffee products at the River Oaks location. The water you drink may have come from the bathroom sink and the milk frother may have been rinsed in the same sink. Assistant managers have bad attitudes and talk negatively about management among themselves and with staff.

Viewing 958 - 960 of 1,059 Reviews

Glassdoor has 1,088 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.