Does Sur La Table pay their employees well?

According to anonymously submitted Glassdoor reviews, Sur La Table employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Sur La Table. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Sur La Table?

40% of Sur La Table employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sur La Table 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Sur La Table?

Sales Associate (193) , Kitchen Assistant (103) , Floor Lead (38) , Retail Sales Associate (31) , Store Manager (31) , Assistant Manager (30) , Chef Instructor (27) , Resident Chef (26) , General Manager (22) , Manager (18) , Assistant Store Manager (14) , Seasonal Sales Associate (12) , Culinary Instructor (11) , Assistant Resident Chef (9) , Culinary Lead (8)

What are the pros of working at Sur La Table according to real employee reviews?

"The job itself was fun and the people were great" ((in 82 reviews)); "Great coworkers and a solid company." ((in 43 reviews)); "Only the discount & mostly friendly staff." ((in 29 reviews)); "Flexible hours and fun to work for" ((in 25 reviews)); "Free/discounted cooking classes" ((in 21 reviews))

What are the cons of working at Sur La Table according to real employee reviews?

"Low pay (the last raise they gave me a whopping sixty cents more)." ((in 117 reviews)); "There is NO training for pretty much every position from sales to management to culinary instructors." ((in 42 reviews)); "Good managers can't last long." ((in 42 reviews)); "Floor lead positions and below are only part time with no benefits or major incentive beyond the store discount." ((in 25 reviews)); "Since the acquisition and replacement of senior leadership with former Williams" ((in 15 reviews))

What are employees saying about Sur La Table layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sur La Table layoffs and their outlook for job security at Sur La Table in 2026.

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Sur La Table

Sur La Table reviews

3.1

40% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Senior management

2.6

Career opportunities

2.4

Compensation and benefits

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jan 6, 2016

Doesn't feel like the minimum wage job that it is

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Fun and fast paced environment for those with a passion for food. Customers for the most part really appreciate the inviting vibe in the store and respectfully look to the sales associates for sage advice. This together with 40% employee discount make one forget that its a minimum wage job.

Cons

Store management constantly taking about daily revenue targets vs other stores, YoY, etc., etc. without ever talking about how or why part time staff should care or otherwise be motivated to contribute to increased revenues. POS, employee reporting, supply chain all antiquated, disjointed systems. Without rhyme or reason, popular items can quickly go out of stock and take forever to restock while other, less popular items are immediately restocked.

4.0

Dec 10, 2015

Floor Lead

Floor lead

Recommend

CEO approval

Business Outlook

Pros

Great management, flexible hours, fun products to sell. Great people to work with.

Cons

Not always enough payroll to have enough people working.

5.0

Dec 1, 2015

Truly customer focused culture

Floor lead

Recommend

CEO approval

Business Outlook

Pros

-The team was absolutely spectacular. I loved every single person I worked with. -Truly had the company's support in providing A+ customer service and going above and beyond for customers. I've worked at companies that said their focus was the customer while training staff to lie to them in the same breath. -Huge learning opportunity. I learned more about cooking and cookware in the year I worked at SLT than any other time in my life. People are honestly passionate about hosting and cooking. We were taught to welcome customers into the store as if we were welcoming them into our home for a dinner party.

Cons

-I mean, it's retail. You're going to have nasty customers. Kill 'em with kindness -If you work stock, there's quite a bit of heavy lifting to get larger appliances into overstock. -You will very likely gain weight from all of the cooking motivation

Viewing 949 - 951 of 1,059 Reviews

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