Sur La Table reviews

3.1

41% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

46% approve of CEO

31% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Mar 26, 2014

Recipe for a hot mess

Recommend
CEO approval
Business Outlook

Pros

Everyone tries hard and you can get an employee discount. It can be a lot of fun if you love cooking and kitchen gadgets. Pretty good work-life balance, so you won't be overworked.

Cons

It's all about filling up the cash registers and making the private equity firm that owns them happy. Senior management says one thing one day, one thing the next day, and another thing the day after that. The people in charge only care about being right, not about being better. It's amazing anyone gets anything done. Don't even think about having any ambition or getting more responsibility. Stress and frustration are really high, and there are plenty of crazy people running around trying to take care of something some executive told them to do. It would be funny if it wasn't kind of sad.

1.0
Mar 21, 2014

Skip this one.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company discount is decent enough.

Cons

Management is awful and disrespectful to employees. At least in my experience. The GM was good, his assistant was good. The woman I worked with was racist, homophobic, and horrible in general.

1.0
Mar 18, 2014

Brick walls

Recommend
CEO approval
Business Outlook

Pros

If you love cooking and kitchens and things there is the advantage of getting an employee discount. Some of the people working here are remarkably talented.

Cons

A slow moving, thoughtless business. if you wait 5 minutes some high powered person will decide on something else, and change your mind for you. The only constant is "that's how we do things here". Good luck trying to move forward at this dysfunctional company. Functionally illiterate people have jobs they don't know how to do, systems are being used for things they weren't built to do. There's no leadership, just a bunch of VPs who like to throw their weight around, and some truly awful micro-management. Communication is horrible because nothing is planned ahead of time and no one is in charge of anything. Remember high school? It's like that. There are a bunch of cliques and they don't talk to each other. Don't be fooled by pretty stores and products. Beneath the surface this place is a big ugly mess.

Viewing 907 - 909 of 1,059 Reviews

Glassdoor has 1,088 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.