Sur La Table reviews

3.1

41% would recommend to a friend

(1,058 total reviews)

Jason Goldberger

46% approve of CEO

31% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,058 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Sep 9, 2013

Exhausting

Recommend
CEO approval
Business Outlook

Pros

Love the products. Had a great vibe originally. Good discount. Culinary centers are awesome. Great benefits for full-time employees.

Cons

NO training for managers. No across the board systems in place to help managers starting out. Incredibly huge workloads for managers with little to no payroll.

2.0
Jul 18, 2019
Recommend
CEO approval
Business Outlook

Pros

amazing discount and opportunity for creative problem solving

Cons

very unprofessional management that gossiped to employees about employees and divided hours among staff based on who they were better friends with. Regional management and store management were both unprofessional and constantly at odds with each other. Store management would often outright lie about employee behavior to regional management in an attempt to divert blame. Also, scheduling errors were made often and management expected you to handle their mistake.

1.0
Jun 26, 2019

Low pay for hard work

Recommend
CEO approval
Business Outlook

Pros

A 40% discount is absolutely nothing to scoff at. Some of the team members are wonderful people. Some.

Cons

Between corporate trying to cut costs where there are none to cut and a toxic mean-girl culture, I would not recommend working here at all. When I started in May of 2018, I really did enjoy the job. I got an easy start with a few small classes before the summer camps started. It wasn't very long before I started to realize that certain employees could get away with things like being late without any warning or an unprofessional attitude. When I got a friend a job at the location and found out they were being paid more than me, and that my pay hadn't been bumped up to this new rate, I was rather upset. The only response from upper management was that "employees are not supposed to discuss pay." Annual review comes around and I'm offered a measly 2% increase on my laughable $8/hr. For the amount of work they expect you to do, which has only been magnified now that the maximum number of Assistants for even a full class is 2, $8/hr is NOT enough. While there were certainly good days and bad days, the good days were never great and the bad days were awful. The store closes at 9PM and we are supposed to leave by 10PM. On many occasions we have stayed MUCH later than that as the chef either wasted time during class, didn't know what they were talking about, or had no sense of urgency or respect for anyone else's time. Couple that with the fact that you may even be scheduled for 7AM the next day. Overall, while a nice job if you don't mind standing on your feet for 4-6 hrs with little accommodation to reduce the stress on your legs and back, this is only a job I would recommend to someone with no workplace experience so they can see how a job *shouldn't* be run.

Viewing 85 - 87 of 1,058 Reviews

Glassdoor has 1,087 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.