Does Sur La Table pay their employees well?

According to anonymously submitted Glassdoor reviews, Sur La Table employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Sur La Table. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at Sur La Table?

41% of Sur La Table employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sur La Table 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Sur La Table?

Sales Associate (193) , Kitchen Assistant (102) , Floor Lead (38) , Retail Sales Associate (31) , Store Manager (31) , Assistant Manager (30) , Chef Instructor (27) , Resident Chef (26) , General Manager (22) , Manager (18) , Assistant Store Manager (14) , Seasonal Sales Associate (12) , Culinary Instructor (11) , Assistant Resident Chef (9) , Culinary Lead (8)

What are the pros of working at Sur La Table according to real employee reviews?

"The job itself was fun and the people were great" ((in 81 reviews)); "Great coworkers and a solid company." ((in 37 reviews)); "Flexible hours and fun to work for" ((in 25 reviews)); "Great discounts & foodie staff" ((in 25 reviews)); "Fun cooking classes." ((in 25 reviews))

What are the cons of working at Sur La Table according to real employee reviews?

"Low pay (the last raise they gave me a whopping sixty cents more)." ((in 123 reviews)); "There is NO training for pretty much every position from sales to management to culinary instructors." ((in 46 reviews)); "Good managers can't last long." ((in 43 reviews)); "Upper management has completely lost touch with reality." ((in 37 reviews)); "Floor lead positions and below are only part time with no benefits or major incentive beyond the store discount." ((in 24 reviews))

What are employees saying about Sur La Table layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sur La Table layoffs and their outlook for job security at Sur La Table in 2026.

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Sur La Table

Sur La Table reviews

3.1

41% would recommend to a friend

(1,058 total reviews)

Jason Goldberger

46% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,058 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 23, 2015

Going downhill FAST

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

40% discount; that's about it.

Cons

work your tail off and receive NO recognition, ridiculously low pay, work schedule that constantly changes with little notice and you must be available 24/7 365 for a maximum 16 hours a week. No training yet expectations to achieve sales goals. Nasty customers who complain and the company does nothing to support the employees. Rude customers are rewarded while excellent employees are bashed. Company direction changes with the wind and is heading downhill fast.

2.0

Mar 22, 2015

Poor training, no hours, poor management.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The employee discount is generous... another pro would be that clocking in was technologically easy. That's it.

Cons

There is no training plan. The expectation is set that you're supposed to be able to sell a $900 pot set or $2000 espresso machine but there is very little training on the product itself. How would someone sell something they know nothing about?? Another con would be that there is a serious lack in teamwork and team cohesiveness. No team-building exercises and there is a serious lack in morale. No fun at all. They over staff which means that there are very few hours to be given. Is this a way to keep everyone super part time and not have to pay for benefits? That would be my guess.

2.0

Aug 1, 2014

Ok Job

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Employee discount is awesome! My co- workers were a lot of fun to work with.

Cons

Pay could be better. Training was terrible that was one of the reasons I left the company. They expect you to make all these coffee sales but they don't put much effort into training you on the products so you can make the sales. District manger was a micro manager.

Viewing 79 - 81 of 1,058 Reviews

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Jobs at Sur La Table

Sales Associate (Sur La Table)

Sales Associate (Sur La Table)

Carmel, IN

View job

Seasonal Kitchen Assistant (Sur La Table)

Seasonal Kitchen Assistant (Sur La Table)

Seasonal Kitchen Assistant (Sur La Table)