Sur La Table reviews

3.1

40% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Sep 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun cooking classes. Customers are great.

Cons

Management seems confused and unwilling to communicate with front line employees. Attrition is an ongoing problem that is becoming impossible. Great annual reviews, but no raise in pay. Poor communication overall. No sales training or follow through.

2.0
Sep 24, 2015

Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most employees are part time. For sales associates that means no benefits.

Cons

The people I worked with are very nice.

3.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a fun store to work in, the 40% discount is great. Customers love the store because it's not pretentious, and the staff knows a lot. Lot's of choices of most items. You can also get free coffee/espresso/cappuccino, during all open hours. There is usually something cooking and available to sample too.

Cons

There is little to no training for the staff. My staff knew a lot because I did research off hours and trained them. Also, the store attract cooks and bakers as staff. There is far too much tasking, and far too few hours given to accomplish anything! It's a daily battle. Too much stuff made China - a pepper grinder "proudly filled in America" doesn't warrant an American Flag! Also, the pay is dismal. Getting hired for $9, and rarely getting more than 8-12 hours a week doesn't keep most employees happy.

Viewing 778 - 780 of 1,059 Reviews

Glassdoor has 1,088 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.