Sur La Table reviews

3.1

40% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Nov 1, 2015

Store Manager

Recommend
CEO approval
Business Outlook

Pros

This list would have been a lot longer a few years ago, but really the only pros were product trainings where you got free items and the discount, which is decent but not great.

Cons

As a store manager, you will receive little to no support from your district manager, area manager, or anyone in corporate office. When you propose an issue with directives or trying to understand why we're doing something a certain way so you can relay this information to your team and get their buy in you will get nothing. I know there's been several people leave in the corporate office, but the goals and initiatives change with such frequency that it's very challenging to gain any traction and actually accomplish the goals they want. Instead, you'll have weekly district conference calls where you're shamed in front of your peers for not achieving the goal of the moment. Also sometimes the target for a goal would change 3-4 times over the course of the year or nobody would know what the actual goal is supposed to be(e-mail collection goals). Out of all the companies I've worked for, the work/life balance is horrible. You're not given enough payroll to manage the store they want to manage them. Also, if you work in a store in the NYC area you will have the pleasure of regularly dealing with Investcorp employees, the private equity firm that bought SLT. More often than not, they're rude, expect you to break company policies for them in regards to the discounts and expect you to drop what you're doing with other customers to help them.

4.0
Oct 28, 2015

Great atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place for those with an interest in cooking! Management clear and respectful. Good employee discount

Cons

Fast paced environment may be difficult for some

5.0
Oct 27, 2015

Management

Recommend
CEO approval
Business Outlook

Pros

Great company with opportunity for growth, especially if you're willing to relocate. They believe in promoting from within, so if you're willing to work for a bit as a part time floor lead, you can get promoted to ASM or SM within a year or so. Some people go from the stores to corporate. Another plus. I have found upper management responsive to the field.

Cons

It's retail so the holiday hours are just that. But they are closed on Thanksgiving and Christmas and have shorter hours on the other holidays.

Viewing 766 - 768 of 1,059 Reviews

Glassdoor has 1,088 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.